Great Britain
Tel:    +44 (0) 2078 355 668
Mob: +44 (0) 7967 355 375



A 25% non-refundable deposit confirms a client’s booking and the balance is due 28 days before the start of the tour(s).

Cancellation charges are:

For 14 to 8 days notice – 50% of the total fee

For 7 to 2 days notice – 75% of the total fee

For less than 48 hours’ notice – 100% of the total fee

Please note Henrietta Ferguson Limited is not responsible for third party suppliers, such as attractions unscheduled closing, or other events beyond its control. Nor is it liable for any loss, accident, injury or damage to you or any personal effects. If clients wish to extend their tour(s) extra charges will be payable and clients are responsible for paying for their own meals and refreshments.

Any special terms and conditions included in email exchanges about your tour(s) between you and Henrietta Ferguson on behalf of Henrietta Ferguson Limited (the Company) shall also apply and where they conflict with these terms, those terms and conditions in the email exchanges shall take precedence.

All Blue Badge Tourist guide members are covered by personal public liability insurance. All Blue Badge Driver Guides and their vehicles used by the Company are insured for private hire or hire and reward and they hold the correct licences required by their local public and other authorities.

Henrietta Ferguson recommends that all clients have suitable travel insurance.

English law states that a seatbelt must be worn at all times in a moving vehicle.

These terms and conditions are governed by English law and by paying a deposit for any tour with the Company you are confirming that you agree with these terms and conditions.

The Company is incorporated in England (Registered No. 08423367) and its Registered Office is  Its Registered Office is 34 Boulevard Weston-Super-Mare Somerset BS23 1NF England.